Terms and Conditions / Booking Terms

Arrival and departure

As specified on your invoice. Lettings are charged by the day, regardless of time of arrival or departure.

What is included in the fee?

Water services and power, bed linen and towels, accommodation and garden servicing, Local Authority taxes, telephone line rental charges, TV licence & broadband use where available.

What is NOT included in the fee?

Personal food and laundry, telephone call charges.

Contract of hire

The hiring contract shall be between Short Term Rentals (STR), and the Hirer for whom the booking is made. Such contract shall be deemed to be made subject to these booking conditions. It will relate to the property specified although we reserve the right to substitute an alternative property of at least equal standard should circumstances so require.


Upon receipt of your payment, as invoiced, your booking is made and the Hirer is responsible for the total confirmed price for the whole of the period booked.

Cancellation of booking

Should you have to cancel, it is in your interest to give us as much notice as possible in order that we are given the opportunity to re-let the period booked by you. The income for any period re-let will be refunded to you. STR may cancel the booking giving a full refund for the period cancelled.

Party size

The number of guests accommodated in the house/apartment may not exceed the number agreed at the time of the booking, without our prior written agreement. We reserve the right to refuse admittance or terminate a booking if this condition is not observed or for other reasonable cause.

Pets /Animals

These are not permitted.

Motor car, personal belongings or injury

The use of the accommodation, private car park and amenities is entirely at the user's risk and no responsibility can be accepted for injury or for loss or damage to the Hirerís/Users or any visitor's belongings or vehicles.

Hirerís responsibility

We are keen to maintain the high standards offered to you, for all our guests, and we would therefore ask you to take all reasonable care of the house/apartment and its contents whilst you are enjoying your stay. At the end of the period of hire, all equipment, utensils, etc. should be left clean and tidy and in the condition in which they were at the commencement of hire. Failure to do so may result in a cleaning charge being levied on departure. Although equipment, motor damage and breakages will not normally be charged, what is considered to be excessive wear and tear will be. Please arrange your own personal belongings insurance.

Ongoing hire fees and conditions

Should you decide that you wish to extend the hire period beyond that of the initial booking, this will be subject to availability and consent, we would ask you please to extend, where possible, two weeks in advance and prepay.These Booking Conditions are current as at 1st July 2008 and replace any previously issued.

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